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Next Generation IT Recruitment

Sandton: Business Analyst – Ecommerce

To apply please click on this link:

The Business Analyst plays a key role in the delivery of successful custom business and software solutions. This individual encourages thought and collaboration from team members to expand ideas regarding successful delivery, and to provide the most value to our clients. He is responsible for assisting the client and project team to deliver solutions that meet or exceed user expectations and are aligned with business processes and strategies. Additionally, he must be able to utilise applicable tools, processes and concepts on multiple, end-to-end projects.

  • Work with business users to define and re-design business processes and identify corresponding solution requirements, while establishing appropriate expectations and controlling scope.
  • Manage stakeholder expectations and priorities effectively.
  • Participate in the full SDLC, depending on the scope of the initiative, including post- implementation activities.
  • Identify operational inefficiencies and provide innovative solutions
  • Actively seek ways to apply technologies to business processes to meet strategic goals through a conceptual understanding of technology and strong business insight and experience.
  • Define user requirements, create user cases, and document user requirements specifications by performing user interviews, JAD sessions and industry research.
  • Define user acceptance test cases and manage the users through the process.
  • Document presentations, approach documents, and functional specifications.
  • Work with the creative, business and technology teams to help design solutions and create storyboards.
  • Actively participate in issue resolution and escalation.
  • Create documents, presentations, and training material that can be used to establish buy-in and launch the solution successfully.
  • Assist with the creation of a solution’s information architecture and navigational structure.
  • Conduct and participate in usability and application reviews with users.
  • Actively participate in the growth of the organisation through involvement in improvement efforts, product development and organisational infrastructure enhancements.
  • Responsible for understanding workload priorities and managing tasks.
  • Implement methodologies, standards and processes on all projects to ensure consistent quality.
  • Facilitate the rollout of processes and other training within IT and business operations.
  • Liaise with vendors with regards to prototypesCore competencies
    • BCom Informatics or BSc Information Systems.
    • At least 5 years of experience in a similar.
    • Strong business insight and experience, with 3 years in the financial services industry particularly within an Online Trading or Wealth Management environment.
    • Proven Experience in full SDLC.
    • Proven experience in leading analysis initiatives and conducting creative requirements gathering.
    • Strong process experience and understanding of business analysis methodologies.
    • Proven experience in writing approach and vision documents that clearly set client expectations.
    • Superior written and verbal communication skills, including technical and report writing.
    • Experience defining test cases as well as defining functional specifications.
    • Excellent time management skills with ability to multi-task and work independently, without close supervision.
    • Creative problem-solving skills along with the ability to apply technology to business issues, build solid relationships, and effectively resolve conflict.
    • Strong experience in developing long-term relationships based on respect and trust with clients.
    • Experience with business projects from beginning to end.
    • Proven success in positively effecting organisational change through self motivation and personal achievements.
    • Ability to demonstrate a high level of energy, flexibility, and the ability to persevere through periods of change and challenge in the business environment.
    • Experience in performing successful research and benchmarking initiatives.
    • Strong teamwork and interpersonal skills and proven experience successfully interfacing with all levels of people, internally and externally.
    • Understanding website development, mobile applications and social media
    • Strong technical skills which aides interaction with developers and ultimately project efficienciesPersonality Attributes
      • Ability to work under constant pressure and manage a crisis effectively.
      • A proactive mindset focused on identifying and mitigating risks and resolving issues.
      • Ability to conceptualise big picture while maintaining a high level of attention to detail and accuracy.
      • Ability to work with difficult clients
      • Not easily ruffled
      • Entrepreneurial
      • Assertive
      • Articulate, with strong communication skills
      • Numerate
      • Flexible and dynamic
      • Positive attitude towards knowledge transfer
      • Strong networking skills
      • Tenacious
      • Service-oriented
      • Team oriented
      • Mature
      • Inquisitive – not afraid to ask questions

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